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Relocation services and management should be more than just the perfect organization of changing location.
The Clapham team understands what this means and goes the extra mile to ensure that work satisfaction and the feeling of security accompanies your employees on their way.


We build bridges, tailor-made for your company's and your employees' individual needs and requirements - helping your employees turn an unfamiliar place into a new home.

cplapham OC3Oliver Clapham

 

How we work

Our way of thinking describes how we offer and aim at delivering excellent relocation service quality!
By continuous internal and external quality management, we define and refine our core processes according to premium standards.

We have identified our most important quality dimensions and points of uniqueness:

Competence:

• 26 years of experience in the relocation industry
• Serviceability all over Germany supported further by expanding in January 2019 with the acquisition of Elisabeth Sommer Relocation, Munich/Bavaria
• Well trained personnel, regular workshops and webinars
• Clapham is a driving force for the set-up of industry quality standard

Performance Indicators:

• Excellent reputation and references
• Broad and balanced client portfolio
• Regular certification with the EuRA Global Quality Seal since 2008

Efficiency:

• Processes follow Service Level Agreements
• Monitoring of consistency with service definition

Transparency:

• Open and straight communication/information between Relocation Management companies, Human Resource Departments and our Customers
• Comprehensive management of expectations

Reliability:

• Family-owned company with clearly defined responsibilities
• Accurate and flexible working processes

Flexibility and Creativity:

• Implement client's point of view and interests in unforeseen situations
• Professionalism and experience enable us to find individual, suitable solutions

Innovation:

• Retaining best practice does not hinder our continuous search for innovative ways and possibilities

clapham Team4 800x475

 

Head Office
Clapham GmbH Relocation Services
Frankfurter Str. 1
D-65830 Kriftel
+49-6192-9211500
www.clapham.de


Munich Office
Clapham GmbH Relocation Services
Widenmayerstr. 17
D-80538 München
+49-89-9547410
www.elisabeth-sommer.de