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First aid – Emergency call and hospitals in Berlin

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Emergency services


Fire
›› 112

Emergency doctor
›› 112

Police
›› 110

ADAC car breakdown service
›› Tel. 01802/22 22 22

Duty pharmacy
›› www.akberlin.de

Doctors on call
›› Tel. 31 00 31, www.kvberlin.de

Drug emergencies
›› Tel. 1 92 37, www.drogennotdienst.de

Bank and credit card losses
›› Central hotline for most EC and credit cards.
›› Tel. 116 116 
›› Bank cards, Tel. 0 18 05/02 10 21 
›› American Express, Tel. 069/97 97 10 00 
›› Barclaycard, Tel. 040/89 09 98 77 
›› Euro-/Mastercard, Tel. 069/79 33 19 10  
›› Visacard, Tel. 0800/8 14 91 00

Crisis hot-line for women
›› Tel. 6 15 42 43  
www.frauenkrisentelefon.de

Berlin’s municipal lost property office   
›› Tempelhof, Platz der Luftbrücke 6, to the right of the main entrance to the former Tempelhof airport, Tel. 9 02 77-31 01

Poisoning emergencies
›› Tel. 1 92 40, http://bbges.de

Child emergencies
›› 24 Stunden erreichbar Tel. 61 00 66
www.kindernotdienst.de

Ambulance service
›› Deutsches Rotes Kreuz, Tel. 19 727
www.drk-berlin.de

Locksmith
›› AS Team Berlin, Tel. 42 08 42 09, 
www.as-team-berlin.de

Gas, water problems
›› Berliner Wasserbetriebe, Tel. 08 00/ 2 92 75 87
›› GASAG Berliner Gaswerke, Tel. 78 72 72 
›› Vattenfall (Strom), Tel. 0 18 02/11 25 25

Help line of the churches
›› 08 00/1 11 01 11 & 08 00/1 11 02 22 
www.telefonseelsorge.de

Animal emergencies
›› Tel. 83 22 90-00, -58, www.vet-doktor.de
www.tieraerztekammer-berlin.de

Midwives
›› Tel. 2 14 27 71  
www.hebammenruf-berlin.de

Dental emergencies
›› Tel. 89 00 43 33, www.kzv-berlin.de

Health advice


Alcoholics Anonymous
›› Siemensstadt, Wernerwerkdamm 36, Entrance Rohrdamm, Tel. 1 92 95
English-speeking groups: Tel. 7 87 51 88
www.anonyme-alkoholiker.de

AIDS counseling

›› Wilmersdorf, Meineke Str. 12, Tel. 8 85 64 00, Advice: 1 94 11
www.berlin.aidshilfe.de

Blood donations
›› Deutsches Rotes Kreuz, Am Großen Wannsee 80, Tel. 80 68 10
Free hotline: 08 00/1 19 49 11
www.blutspende-ost.de

Gesundheitslotsendienst Berlin
This hotline helps you find a doctor or specialist, even one who speaks your language.
›› Tel. 3 10 03-222, www.kvberlin.de

Hospitals


Charité Universitätsklinikum
›› Mitte, Charitéplatz 1, Tel. 4 50 50, 
www.charite.de

Deutsches Herzzentrum Berlin
›› Wedding, Augustenburger Platz 1,  
Tel. 45 93 10 00, www.dhzb.de

Dominikus Krankenhaus
›› Hermsdorf, Kurhaus Str. 30, Tel. 4 09 20
www.dominikus-berlin.de

DRK Kliniken Mitte
›› Wedding, Drontheimer Str. 39-40, Tel. 30 35 60 01
www.drk-kliniken-bln.de

DRK Kliniken Westend
›› Charlottenburg, Spandauer Damm 130, Tel. 3 03 50
www.drk-kliniken-bln.de

Helios Klinikum Berlin-Buch
›› Buch, Schwanebecker Chaussee 50, Tel. 9 40 10
www.helios-kliniken.de

Helios Klinikum Emil von Behring
›› Zehlendorf, Walterhöfer Str. 11,  
Tel. 8 10 20, www.helios-kliniken.de

Unfallkrankenhaus Berlin
›› Marzahn, Warener Str. 7, Tel. 5 68 10  
www.ukb.de

Vivantes Auguste-Viktoria-Klinikum
›› Schöneberg, Rubens Str. 125, Tel. 13 02 00
www.vivantes.de

Vivantes Klinikum im Friedrichshain
›› Friedrichshain, Landsberger Allee 49, Tel. 13 02 30
www.vivantes.de

Vivantes Klinikum Prenzlauer Berg
›› Prenzlauer Berg, Fröbel Str. 15, Tel. 13 01 60
www.vivantes.de

 

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